Frequently Asked Questions

Do you still have questions about how our digital marketing process works?

We hope these frequently asked questions will help you out! If you have a specific question, shoot us an email.

What is a domain name?

A domain name is an “address” for your website.

For example: our domain name is fergusoncomputers.com.

In order to have a custom domain name, you must purchase one from a domain registrar.

Your domain registrar will host your domain name and will make sure that the proper ownership information is on file for your domain.

Your domain registration will be good for at least one year, although you have the option to register for multiple years and to setup your domain for automatic renewal (which is a good idea if you have a domain that is sought after by others).

The domain registrar is often the same company that hosts your website, but they do not have to be.

What is a web host?

Your website is made up of files that are accessed by a computer’s web browser (such as Google Chrome, Microsoft Edge, Apple Safari, etc.)

These files must be stored somewhere that is accessible.

A web host provides computer servers that host website files.

A few commonly known web hosts are GoDaddy, HostGator, Bluehost, Amazon Web Services, InMotion Hosting, and the list goes on and on.

What is WordPress?

All of the websites we develop are powered by WordPress.

WordPress is a robust Content Management System (CMS) that makes it easier for non-techy people to update and manage their website information.

Without the use of a CMS, website information would need to be added directly into the website’s code.

WordPress enables its users to manage the pages on their site by offering a comprehensive text editor similar to Microsoft Word.

Through the use of plugins and widgets, it is also easy to add media files, use contact forms, implement an event calendar, or even build an entire online store. Your website can scale completely to fit your needs.

WordPress is such a solid CMS that it actually powers about 30% of websites on the internet!

How much does a website cost?

Every website project is unique, but in general our projects start off in the range of $2,500 and up.

How long will it take to build my website?

Our website builds take a minimum of 4 weeks to complete.

What is SEO?

SEO stands for Search Engine Optimization.

We can help configure your website to improve its organic SEO to help your site rank higher in search engine results.

Do you provide training?

Each website project comes with documentation that explains how to use the back end of your site.

If you would like more hands on training, you can purchase one of our training sessions.

Do you provide support?

Each website project comes with 30 days of email and phone support after project launch.

After your website project is complete, we recommend signing up for a Customer Care Plan.

Can you host my emails?

Absolutely!

Can you help me with social media?

Yes!

Whether you need help simply setting up and configuring your accounts or if you’re looking for a fully managed solution, we can help you with your company’s social media needs.