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Google Rating
4.9
Based on 70 reviews
Ferguson Computers, Inc.
4.9
Donald Houtchens
20:07 13 Jul 21
Jonah 727
19:47 12 Jul 21
Daniel Pantoja
17:14 25 Jun 21
I had purchased a high end desktop that was out of warranty from the company I worked for and -- as these things go -- the power supply went bad. Took it to Ferguson, they diagnosed the issue, kept me apprised of the progress and got it fixed more quickly than I anticipated. I was pleasantly surprised with how very knowledgeable AND friendly everyone was. I'll definitely be going back as needed!
Robert Flynn
14:58 27 May 21
I took an old laptop to see what the cost would be to upgrade it. After looking at the laptop I purchased a new laptop and saved money. They are very helpful and gave me lots of helpful hints for all of my needs. I would highly recommend using them for any of your computer needs!
Sidney Clay Roseberry
01:03 31 Mar 21
Jared was very helpful and knowledgeable, fixed our computer and explained what he did. He was also able to reprogram our mouse to a new receiver. We are very happy with his work.
Judy Wyatt
20:55 26 Mar 21
I am very happy with Ferguson Computers they solved all of my problems and my husbands with our computers give them a try if you have computer problems
Becca Huffman
01:33 28 Feb 21
Hard drive died. These guys got me the right new hardware at the right price, and were expedient about it. Will continue to use them!
Andrea Faust
07:13 22 Feb 21
Kasey Harrod
16:02 19 Feb 21
The whole staff is amazing and so helpful with anything you need. I love how they use remote assist to log right on and fix the problem. Computer problems are always so stressful and it's so nice to have such a good business like this to help you out when you need it the most!
robert parker
14:36 08 Feb 21
A1 IN MY BOOK
John Bender
19:25 12 Oct 20
Fixed my laptop and it now works better than it did when it was new. Fast service and fair pricing.
Debbie Hill
18:12 07 Oct 20
It's been a pleasure working with Ferguson computers. We have been so impressed with their website development and design talent that we continue to refer clients that need to taking their website to the next level. I highly recommend their services.
Danny Herrington Jr. Phone
19:57 08 Sep 20
I was in immediate need of a fan for the instrument cluster in my truck (custom modified touchscreen laptop). Although they didn't have any in stock I could buy, and would have had to order one,they were kind enough to give me an old spare they had laying around, free of charge, it didn't last very long, (that just tells me they're not frivolously replacing parts that don't need replacement) but it got me where I was going. Great people. Thanks Ferguson Computers.
Melissa Whiteside
05:57 04 Aug 20
They were very responsive and fixed my Microsoft surface with ease. Highly recommend
Steve Conover
02:27 25 Jul 20
Very knowledgeable and great customer service. HIGHLY RECOMMEND
Bill Byrne
21:50 30 Jun 20
Forget about the national chains. Ferguson is the best and most reliable place to take your computer problems. Excellent service at a reasonable price.
Barbara Pruitt
22:54 26 Jun 20
My old (2009) computer died and Ferguson's was able to put me into a refurbished computer that was compatible with my OLD monitor and OLD printer while saving and transferring all my documents and pictures to the new computer. This was a lifesaver for me! I couldn't be happier with the professionalism and expert service I received, and the price for all this was extremely reasonable.
John Coulter
16:05 25 Jun 20
Lisa Vittitow
18:36 15 Jun 20
Required an upgrade for my PC and wouldn't go anywhere else for my computer needs. Excellent customer service.
Cami Coke
20:57 03 Jun 20
Small town gem. Ferguson took excellent care of us when we suddenly found ourselves needing extra devices amidst COVID19 homeschooling circumstances. We were able to secure a used Chromebook plus get an older PC that we owned up & running well again thanks to them. Thank you for your personal touch & support Ferguson!
Stephanie McClain
03:23 23 May 20
My laptop decided it wanted to stop turning on. I went here and they tried to do what they could and i got a call the very next day explaining the situation and the cost. They told me how much it was going to cost and we came up with a plan together the get the cheapest, yet most efficient way to get my laptop back up and running.Best computer service I've ever had, 20/10.
Chet Rice
18:59 05 May 20
They were very courteous and knowledgeable. The prices are more than fair and they did a great job, including answering after service phone questions.
Brad Reading
15:07 13 Feb 20
Five stars!! These guys are great. My surface pro was jacked. I'm not completely computer illiterate but I this one had me stumped. They had my computer back in my hands the next day.
Sharon Sweat
21:50 15 Jan 20
Chris Adkins
15:02 11 Dec 19
Top notch service. I run my business from my laptop. Busted the screen. Took it in and 1 hour later, I walked out with a fully functioning computer. Thanks guys.
maxx witbeck
01:29 14 Nov 19
i dropped off my pc and got it back the same day very fair pricing and great customer service i will be going back for a update on my pc.
Rob Vittitoe
17:51 28 Oct 19
I own The Razors Edge Barbershop In Shepherdsville,Ky...This is a great product and awesome customer service everything always works & Very affordable... love supporting local business...#Robthebarber
Daniel Hatfield
00:06 11 Oct 19
I came in without a signal working on my PC. I came out with basically a brand new pc. Jared was very helpful and did things i didn’t think he would do to better my pc! He updated drivers, cable managment, put an LED strip, and got anti virus on my computer. While still putting Windows 10! All around great place. i will be recommending you to all of my friends and will use you guys for any more of my pc needs.
Marvina King
17:21 11 Sep 19
Gabriel Pfefer
17:16 23 Aug 19
Knowledgeable, fast, and friendly service at competitive rates. Will definitely use their services in the future.
Joey Dever
21:03 12 Jul 19
Excellent and quick getting my grandson's computer back and working properly.
Jack Craycraft
00:39 22 Jun 19
this was the only place in town i could find a sata 3 cable. all the parts and services you could think of at great prices, with the best customer service you could ask for. ill be getting anything i need from them from now on
Barry Davis
21:30 27 May 19
Katelyn Craddock
20:18 24 May 19
The Blue Jay
03:23 10 May 19
These people do IT ALL.Windows update problems, registry errors, boot problems, and general data recovery - and that's only on the software side... These people have vast knowledge on hardware issues - specifically with data storage.I had my PC restored after moving it briefly, Windows went a little haywire and I thought I might've had HDD issues...I took my PC here, not only did they fix every Windows-related problem I had, but gave me a full rundown of every single thing they did! Including reapplying thermal paste (which I requested) - Arctic Silver 5 - TOTL thermal paste! Attention to detail here is next to unmatched, God only knows what "The Geek Squad" would've done (or couldn't do) - and how much I'd be charged...Also, it seems every component in my rig was cleaned to the point of factory newness - even the tricky heat sink inside my GPU.This is hands down the best place to take your PC for servicing in the Bullitt County area.P.S. Shout-out to 'Jared', for dope customer service.
Ron Quixote
14:13 18 Apr 19
jim mefford
22:28 04 Apr 19
Conner W
03:16 29 Mar 19
Great service and great people
Megan Magsig
20:57 19 Mar 19
Robbie and his team at Ferguson Computers are amazing! Their knowledge of computers, Adobe programs and knowing exactly what my system needs to keep up with the demanding software needs for my photography business, make them my first and only choice when it comes to computers. Also, their quick turn around time allows me to meet all my client deadlines on time. I wouldn't trust my computer to anyone else. Thank you Ferguson Computers!!
Rhonda Hatfield
17:52 20 Feb 19
Ferguson Computers has saved me again! We run a small medical spa and when our systems are down it is very difficult. I can always count on Robbie and Christine to come and save the day. They are fast, accurate and fair! Thank you so much !!
Emilly Hill-Asher
19:44 19 Feb 19
Bryan Wellman
01:30 28 Aug 18
Fast, friendly service by two local men. Repair was complete in less than 24 hours. This is the second time we've used them and have been satisfied both times. The first time was for my daughter's laptop. It had been in for the same issue to the local big box retailer as well as the "tech bar" at her college with sub par results. The Ferguson guys identified the same issue and applied a lasting fix. Their shop is clean and tidy as well. I recommend their service.
Helen Fenske
17:37 08 Jun 18
Simply the best!!!!
Pat Allison
19:49 06 Mar 18
I have taken my computer to Ferguson Computers. I am very satisfied with their service and price. They run a very professional and friendly place of business. I was very impressed by there fast service. I will take my computer to them again when needed.
Cele
22:45 02 Mar 18
Very knowledgeable, professional, quick and friendly. Glad to have reliable computer repair available locally and owned locally.
Dohna Terry
14:25 02 Mar 18
Crystal Reece
18:26 23 Feb 18
Very knowledgeable and professional!
Brance Gould
18:39 02 Feb 18
Great staff, timely service and great prices.They will come to you if you can't make it in.
stephen brooks
23:19 13 Nov 17
patient with us computer illiterate oldsters ---fast friendly knowledgeable and great to work with.
Ernie Hickle
19:29 28 Sep 17
First User
15:52 24 Sep 17
Jim Crawhorn
12:50 30 Aug 17
Ben Underwood
14:27 02 Aug 17
We at Schoppenhorst Underwood and Brooks Funeral Home have been using Ferguson Computers several years. They are always available and knowledgeable about the repair, maintaining and networking of all our computers. We so appreciate the owners help, his concern about cost and willingness to take care of the funeral home.
Janice T
22:03 16 Jul 17
Ferguson Computers is now my go-to computer store! The service was fantastic, I was kept well informed of what was going on with my computer as well as cost to fix. The staff was very pleasant and comfortable to deal with... My next computer will be built by Robbie and staff as they understand what I use my computer for and the quality of the hardware that is needed for that performance. Thanks Guys!
Patti Bradford-Roth
14:58 10 Jun 17
Mr Sir
16:39 24 Apr 17
When I walked in to the shop I was greeted nicely and helped immediately. The Ferguson Computers employee was super nice and helpful.After I told him my issues he informed me that fixing my printer would be more expensive then buying a new one. Although he had no reason,he kindly just gave me a printer that works better than my original. I would recommend them to all my friends and family.
Sandra McCoy
02:08 06 Apr 17
Excellent service and communication. I am not good with tech lingo. Ferguson is professional, with reasonable price for services, with time in/out regarding your computer, very satisfactory.Sandra McCoy, Mt. Washington, Ky..
Sheri Lahm Puckett
18:56 28 Mar 17
Did a great job and very quick! I use my computer all day for work and needed it back immediately - did not disappoint
Cody Hakala
15:49 15 Mar 17
Definitely my new computer fixer in Louisville. They did it very quick and all I had to do was walk it. They checked to make sure nothing else why damaged on my computer after I dropped it. All and all the service was outstanding.
PlumbRight Services
22:13 27 Feb 17
The best of the best!! PlumbRight Services & Rooter, Inc.. has been using Ferguson Computers for at least five years. They are fast, friendly and great at what they do!
Kevin Caudill
04:39 02 Feb 17
Great customer service I was looking for someone that could help me with postgresql database,, what i needed they did not do but they found someone else that could and called me back with his number.
Eagle Express Trucking, Inc.
19:20 26 Jan 17
Great help! Great service! Very knowledgable
Paul Calvert
19:09 20 Jan 17
VERY HONEST AND DEPENDABLE COMPANY. THEY CAME TO OUR PLACE OF BUSINESS AND INSTALLED NEW COMPUTERS AND CONFIGURED OUR NETWORK. THANKS ROBBIE AAAAAAAA++++++
Matt Maskey
11:39 09 Jan 17
Great Staff and quick turnaround time on repair at a fair price.
Rowena Angel
19:45 06 Jan 17
They also fix the issue and follow up to make sure everything is in working order. They do a great job and there's no waiting for days to get your system back. Thanks guys!
Deborah Loyd
17:14 16 Dec 16
great company do great things.
maury miles
18:20 03 Dec 16
Was extremely helpful.
Jessica Barnett
19:14 30 Nov 16
Excellent Customer Service! The staff is very knowledgeable. They are always very prompt and efficient. I highly recommend Ferguson Computers.
Stacey Milburn
17:43 04 Nov 16
Fast to respond, diagnose and repair. Pleasant to work with. Knowledgeable and Informative. Comfortable in referring to others. Fair pricing. Even followed up to make sure everything was going well after repairs.Thanks for everything.
Meg Magsig
19:28 17 Aug 16
I am a photographer and being able to have my computer up and running again was necessity. The staff is knowledgeable and provided quick, efficient service! I had my computer back the next day and it is working faster than ever!!! I highly recommend allowing Ferguson Computers to those who need computer help!
Facebook Rating
5.0
Based on 71 reviews
Ferguson Computers
5.0
Daniel Pantoja
17:17 25 Jun 21
I had purchased a high end desktop that was out of warranty from the company I worked for and -- as these things go -- the power supply went bad. Took it to Ferguson, they diagnosed the issue, kept me apprised of the progress and got it fixed more quickly than I anticipated. I was pleasantly surprised with how very knowledgeable AND friendly everyone was. I'll definitely be going back as needed! 😄
Patty Buffin Hatfield
13:34 27 Dec 20
Everything was great!!! It was my first visit but I'll definitely be back!!! Thanks guys!!!
Melvin Davis
20:13 24 Jun 20
Response time was fast, the corrective action quickly solved the issue, and then a follow-up to ensure customer satisfaction. The rate was reasonable. My recommendation!!
Matt Hardesty
02:17 08 May 20
I spoke with Robbie on the phone a few times about the computer. We got exactly what she needed! Especially in the world we are currently living in communication and customer service is everything. When Jenny unboxed it, they had it set up and ready to go. Very knowledgeable and friendly people. If you need a new computer or anything computer related please support this local business! Great people I will use them for all my computer needs in the future.
Brad Reading
15:22 13 Feb 20
Highly recommend these guys. Had my surface pro up and running the next day. Excellent service.
Luann Portman
18:42 28 Jan 20
They were wonderful to work with setting up a new computer. I had to make a couple of calls to them after I got home, and they walked me through my issues. I would recommend them to anyone. The whole staff is very knowledgeable.
Lea Ann Faith Davis
01:38 23 Nov 19
Great customer service, very affordable and nice local business. I would definitely recommend them.
Lisa Sheppard House
21:50 21 Nov 19
I can’t say enough about their service excellence and the excellent pricing! Thank you for getting Grace on Main up and running again
Doris Hensley
15:45 22 Oct 19
The best place to have your pesky computer problems solved.Fast and very reliable service with a friendly smile and not to great a cost.I appriciated the fact that it was located in Shepherdsvville,close to home.found the place on Face Book.
Mary Jerry Shepherd
18:04 08 Oct 19
the did a wonderful job on my husband's computer would highly recommend them.
Nancy Owen Gray
21:03 27 Aug 19
Took my old computer in because it crashed. Garrett was able to freeze it and retrieve my info since I didn't back up. Ordered me a new computer and installed my info on it and ready to go. I love my new computer........Thanks guys!
Andrea Coney
23:23 15 Jul 19
I know several people that have had their websites created or updated through this shop and I haven't heard a single complaint. Robbie and Christine are great people doing great work.
Tamika Watts
18:18 20 Jun 19
Awesome experience here! Great customer service. The price was way better than expected! Thanks so much and I will return if i have future needs!
Brenda Martin
15:01 07 Apr 19
My computer is running like a brand new one again! These guys are Awesome!
Depp E. Rasner II
12:30 23 Mar 19
Excellent customer service, know how and technical assessment skill with great service. Very friendly, knowledgeable and, oh yeah, they're local. Purchased two reconditioned laptops at great bargains. Also took old desktop PC; they pulled the data I wanted to keep then wiped the hard drive and kept the components. Highly recommend.
Meg Magsig
20:54 19 Mar 19
Robbie and his team at Ferguson Computers are amazing! Their knowledge of computers, Adobe programs and knowing exactly what my system needs to keep up with the demanding software needs for my photography business, make them my first and only choice when it comes to computers. Also, their quick turn around time allows me to meet all my client deadlines on time. I wouldn't trust my computer to anyone else. Thank you Ferguson Computers!!
Linda Joyce McGehee
13:46 18 Nov 18
Ferguson Computers are exceptional at repairing computers. I had problems with two of my computers and they repaired them within two days. The employees are very friendly and professional. I highly recommend Ferguson Computers if you are having problems with your computers. I will definitely continue to use them in the future.
Kim Suratt
01:34 18 Nov 18
I have been here two times for computer problems. They are all very nice and understand that we’re not all computer experts! That’s why I will continue to come here and recommend their services!
Melissa Johnson
12:54 24 Aug 18
Excellent ,quick, and friendly service. They not only got my virus infected computer up and running quickly but even helped me dowload applications I needed! I appreciated not be talked "down to" as I am not very computer savvy! This is the place to go for all your computer repair needs!
Dawn Stover-Smith
21:53 09 Aug 18
The staff is more than friendly and professional , the turn around is FAST. My laptop was ready for me to pick up in less than 24 hours.
Helen Fenske
18:32 01 Jun 18
Robbie and his team are simply the best! Check them out! I can not praise them highly enough!!! And the patience of a saint!!!
Sue Beaulieu
00:57 18 May 18
Robbie knows his stuff, he is honest and friendly. Any time I have a problem I call him. You will be glad you called him. I depend on him for all my computers. Give him a try and you will be saying what I’m sayin.
Missie Ann Kruse
00:49 10 May 18
I trust Robbie and his staff to the fullest with any an all of my electronics from my brand new computer to a few repairs of smaller items. He is very trustworthy and honest, he really gets to know you as a person and how to take care of all your computer needs plus gives wonderful educational advise on updated software and products. GREAT JOB GUYS!! KEEP UP THE GREAT WORK!! 😉
Purr Kat
22:12 21 Mar 18
Great people and service. Did a recovery of a crashed laptop. Highly recommend.
MJ Adria
20:12 18 Dec 17
Knowledgeable, Reliable, Friendly… Exceptional Service. Robbie Ferguson has been a tremendous asset to our gaming community. Not only in regards to his technical know-how, but his willingness to answer any computer questions/issues that come his way. He has approached every problem logically, with a friendly, caring attitude. Regardless of the gaming rig and set up, Robbie seems to innately understand the problem, and the solutions needed. We appreciate all he has done for the community. Amazing person, amazing business!
Betty Chambers Kitchen
17:22 05 Oct 17
Robbie Ferguson did an excellent job repairing my computer. His tech person Jared was also a great help. My drive had crashed. He installed a new one and got my system up and running very quickly. They are great to work with.
Molly Burke
14:42 01 Sep 17
It is great to have this resource in town. I purchased a computer from them, and they helped me set up dual monitors for another computer in my office. They are responsive and wonderful to work with- I highly recommend!
Linda Runnalls
12:11 30 Jul 17
Great Service. Under 24 hour turn around! Very helpful answering questions about the problems with the computer. Thank You '
Linda Runnalls Jennings, FL
Linda Runnalls Jennings, FL
JeremyandKelly Meyer
20:52 15 Jun 17
I want to say a huge thank you to Robbie Ferguson for outstanding service. My church was looking for a security system because of recent vandalism and he fixed us up with an amazing system and installed them. I couldn't have asked for better service and a better person. He has helped me with computer issues at home and now a security monitoring system for my church. I've known him for over 20 years and count him one of the best people I know. I would recommend Ferguson Computers to anyone I know.
Patti Bradford-Roth
21:36 02 Jun 17
Great Job! I was ready to throw my surface out. They fixed it within 24hrs.
I highly recommend.
I highly recommend.
Nichole Taylor
18:06 29 May 17
Fergus and Jared helped me from across the country!! Thanks so much guys!!! You rock!
Timothy Wayne Cheeks
21:33 18 May 17
I wanted to speed up my computer. I took it in and all i needed was one simple thing to upgrade it. They didn't try to sell me on nothing else. Cheap fix and very fast service. Very honest guys. Thanks Again Guys!
Jason Raley
22:22 10 Apr 17
I received fast and friendly service getting my laptop operational. I will return to have them build me a desktop. Highly recommend them.
Tammy Ott
14:48 01 Mar 17
I have been doing business with Ferguson Computers for the past 5 years .. They handle my personnel as well as well my business computer issues. This is an up front honest company. It is so important to me to have someone I can trust when doing business. I strongly recommend Robbie and his team at Ferguson computers to everyone I know ...
Joseph Melendez
15:21 08 Jan 17
It was a pleasure having them work on my laptop. Fixed my fps issue and even dealt with some issues I didn't even know I had. Thanks guys �
Nell Hall
17:30 07 Jan 17
I've been using Robbie for several years he's always very helpful and haven't had to wait to have him work on my computer, it's usually the same day and his assistant is also very nice and has helped me with my computer and since I'm older he takes the time explaining what is wrong, never rushes me!
Thanks Robbie, Nell Hall
Thanks Robbie, Nell Hall
Rowena Angel
20:42 06 Jan 17
Just called about fifteen minutes ago with an issue. Robbie called me back and fixed my issue of not being able to play videos online via remote access. Had the issue resolved in under five minutes. He fixed my computer when I first moved out here over a year ago when I thought I was going to have to buy a new one, but thanks to him I didn't have to. He stands behind his work and he does a fantastic job; very professional, full service to your satisfaction, just an all-around great guy! Work every penny!
Sharon Karger Mann
12:48 10 Nov 16
I've been dealing with Ferguson Computers for several years and highly recommend them. Robbie is dedicated to his customers needs, is honest, trustworthy, and very patient. My husband and I are not very computer savvy but Robbie has always worked with us to accomplish our goals.
Amanda Niccole
19:17 14 Sep 16
Great service! Called yesterday with laptop/internet/printer issues and Robbie came out to my house this morning and had everything working in about an hour!
Paula Bradshaw Dyer
01:47 22 Jul 16
I highly recommend Ferguson computers! Even with it being close to closing time, they solved my problem with my computer. Never was rushed..very professional!
Dana Parrish
20:38 21 Jun 16
I took my laptop here, after it not working for awhile. They diagnosed it on Friday and had it back on Monday Now it's running like new, And they walked me through the steps, on Connecting to my WiFi! Very friendly and highly recommended.
Thanks Robby and Kyle ☺️
Thanks Robby and Kyle ☺️
Cindy Badder
17:50 24 May 16
You have my business and telling friends and family! Thank you for a job well done.
Teresa Spalding
16:32 18 May 16
I've been using Robvie for several years. He's very good and very dependable
Will Sanders
00:03 07 May 16
I showed up at Ferguson Computers around 4:30 yesterday with a laptop severely busted up with a nasty virus and I was convinced I would spend derby weekend buying a new computer and working to catch up. But, Robert knocked that virus out and had me back up and running by this afternoon, allowing me to get my work caught up and to be able to look forward to a weekend full of fun and a little betting on the ponies.
If you need any kind of computer work done, and want someone that is going to do a great job for a fair price while providing truly personable customer service then look no further than Ferguson Computers.
If you need any kind of computer work done, and want someone that is going to do a great job for a fair price while providing truly personable customer service then look no further than Ferguson Computers.
Kimberly James
23:10 29 Jan 16
Amazing service, felt like I was his first priority from the instant I walked in his shop. This is my go to guy from here on out...please give him a call for your computer needs!
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